Services Crafted for your laboratory needs
Gain confidence in your equipment
as we provide calibrations and certifications.
Centrifuge
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Temperature Controlled Enclosures
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Volume Metric Equipment
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Experience our trademark reliability
in medical engineering.
Monthly Preventive Maintenance
As JARCET's key service, monthly preventive maintenance
check-ups and QC running are conducted to ensure the analyzer's
optimal performance.
After-repair Monitoring
For newly repaired machines, our service
engineers dedicate a whole day of close
monitoring and inspections to make sure
that all issues have been addressed and
remedied.
Service Guaranteed within 48 Hours
JARCET assures its clients that assistance
will be provided for any product
malfunction within 48 hours after the
receipt of customer report.
Product Demo and Evaluation
The performance of the analyzers are closely monitored
during product demonstrations and evaluations.
Service Unit Replacement
Should a product need to undergo repairs,
JARCET will readily replace it with a
temporary service unit so as not to disturb
our client's workflow.
Software Upgrade
All software upgrade required by our
analyzers are provided and installed by
our service engineerings to keep their
features functional and up-to-date.
Service Guaranteed within 48 Hours
JARCET assures its clients that assistance
will be provided for any product
malfunction within 48 hours after the
receipt of customer report.
Internal Validation of Analyzers
JARCET guarantees that every product
has undergone internal validation before
their distribution so they would adhere to
our strict Quality Assurance protocols.
Certification
All of our clients are issued with
preventive maintenance certificates
to accommodate the DOH inspection
requirements
Hands-On Training
Our service engineers provide regular
trainings on basic maintenance and
troubleshooting to inform our clients of
the proper upkeep of the analyzers.
Post-installation Monitoring
After every installation, our service
engineers rigorously check the machine's
functions and operations to guarantee
that they fulfil our clients' standards.
The JARC Group Service Bundle
For MEDTEK and Man Pharma Clients, the following are complimentary services
to their purchased analyzers - all completely free of charge